How many times have you heard this from IT; “… if the business would just tell us what their REAL requirements are, we could deliver systems that support their goals”, or this; “If IT would just listen to our requirements, they could deliver a system that finally gives us what we want”. What is the big problem between these two organizations and why can’t they get it together? IT departments need to think like a service organization; and business users need to understand their role in getting quality service. Read more
https://magnitude.com/wp-content/uploads/2019/07/blog-featured.jpg 385 857 Bill Hewitt https://magnitude.com/wp-content/uploads/2016/11/magnitude_logo-300x33.png Bill Hewitt2009-11-25 09:28:142019-03-25 08:08:36Bridging the Business-IT Gap: Can you avoid the toll?