“I can explain it to you, but I can’t understand it for you.”
A good friend of mine recently alienated the person that pays his salary with the above statement. While you might question his wisdom – I know I did (after a quiet chuckle) – I’m reminded of how often the same thought has gone unsaid when business and IT “collaborate” on traditional data warehouse projects. The business is baffled by the technical jargon that IT uses, and the IT team wishes the business could articulate their requirements in a form from which they can build the solution. The lack of a common language to explain what each side means hinders this understanding. Read more