Experts build the solid foundation for your success

The Professional Services team is dedicated to accelerating your solution’s time-to-value. Through our partnership, you will derive real business results from our products as quickly and seamlessly as possible — and continue to realize incremental value as your business grows.

Our team works collaboratively with your business and technical teams to understand your organization’s needs and develop a detailed roadmap for implementing, integrating, launching and maintaining your Magnitude Software solution. Because our highly experienced consultants work in-house, exclusively for Magnitude Software, no one knows our products as well as they do. Their expertise removes the risk of introducing a new technology and replaces it with reliability and the collective intelligence of the entire Magnitude Software knowledge base.

You can rest assured that your specific needs will be met because our custom solutions take into account that every customer environment is unique. Each Magnitude product has its own requirements and no two service engagements are identical.

Professional Services Offerings

Strategic Services

The team works with you to design a solution that fits seamlessly into your overall enterprise information management strategy. We can also help you hone that strategy as your organization grows and changes over time. Our consultants and architects will review your goals, KPIs, business processes and data environment, and then tailor the implementation to your unique requirements.

Implementation

Depending on the products involved and your needs, your implementation may be turnkey or fully customized. Either way, Magnitude’s agile approach is based on best practices learned across hundreds of implementations. This enables our consultants to establish your environment and get your solution operational much more quickly. As your partner, we work to help build your in-house capability to manage the solution and promote its adoption within your user base.

Upgrades

Keeping your Magnitude solution up-to-date is vital to ensuring not only peak performance, but also operational integrity of your investment. When your own time and resources are in short supply, we can manage the process to upgrade your platform to the latest releases of our products. We’ll assess your current solution, identify benefits and potential challenges of an upgrade, and ensure a seamless transition that minimizes disruption and downtime. As part of the upgrade process, we will train your administrator and users on new features and functionality.

Advisory Services

Our partnership continues post-implementation. Whether you simply need advice or hands-on assistance to overcome an obstacle or execute a specific project, Magnitude’s consultants are always available to lend their expertise. Some examples of project-specific consulting include migration, the development of custom dashboards, reports and views; model reviews; and architectural best practice advice.

Performance and Tuning

The reports and metrics you find most important may be unique to your company. Your systems, machine resources, data volume, quality, and content are also proprietary.  Our expert consultants will take these factors into account when optimizing your system to meet your most demanding business requirements.

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“What drove us to RapidDecision EDW was the fact that they supported any front-end we wanted to use. We weren’t locked into any one solution.”

“Now, we can extract the data from disparate data sources, combine it, and view it all on one screen — in real time. Credit info, sales history, open orders, inventory info, pricing info …it’s all there.”

John Gornick
Director of IT
Ushio

© Copyright 2017-2018 Magnitude Software, Inc. All rights reserved. Magnitude Software is a registered trademark of Magnitude Software, Inc. in the U.S. and other countries. All other product and company names mentioned herein are used for identification purposes only and may be trademarks/registered trademarks of their respective owners