The Post Office is the largest retail and financial services chain in the United Kingdom, with more than 12,500 branches, 20+ call centers and an active website channel. More than £90 billion pass through its hands every year, making it the biggest cash handler in the country. Along with its partners, The Post Office offers more than 180 products and services, including postal services, financial services (including investments, loans and insurance), travel services, telephone services, and more.
“The Post Office is committed to meeting the needs of our many customers by offering and delivering a wide range of products and services through a range of channels.
With this new business intelligence program, we can deliver on that promise more effectively. Magnitude (Kalido) will give us the information we need to respond quickly to changing business needs and enable us to deliver the right products and services to the right customers using whatever channel they prefer. The ultimate result: higher sales volumes and increased profit margins.”
Head of Business Partners
Post Office Limited