The Imperative for Managed Services in this Data-driven Era

We’ve all heard the saying “data is the new oil!”  In today’s data-driven economy, managing application data effectively is now table stakes for any agile-minded business. But in reality – even with a team of data experts on staff – most companies struggle to keep up with the scale and pace of data creation across the myriad of ERPs, cloud, on-premises and hybrid systems.

With all that, how do you ensure your technology teams are able to manage and monitor the day-to-day operations and find the time to focus on the strategic and transformational projects?

The technology world is fluid with people constantly moving between jobs. This leaves companies exposed if they don’t have consistency in expertise and resources to support their infrastructure and applications. Furthermore, as the rate of data consumption continues to accelerate and user needs evolve, without the proper support to respond quickly to these changes, the performance of your systems will suffer.

When it comes to data analytics, the biggest obstacle is not the technology itself, but rather the lack of skills needed to turn troves of data into actionable insights. This skills shortage in data science is what’s driving more businesses to turn to managed services. Every application speaks its own language and has its own data structure. Keeping up with the APIs and data models to access that data is a monumental task!

Managed services is not only a cost-effective way to manage specialty technologies, but also acts as an insurance policy against knowledge gaps and employee turnover in your company. Employing managed services from the company that produces the applications that are crucial to your business ensures continuity of knowledge, top notch support, and high-availability during crucial business events, such as financial reporting for period close.

For your mission-critical data analytics applications, outsourced managed services reduces the daily pressure on your staff, giving them more time to focus on strategic initiatives.

Here’s what to look for in choosing the right Managed Services Provider with expertise in the area of data analytics, business intelligence (BI) and advanced application monitoring:

  • Complete and thorough understanding of the business use of the application being managed;
  • Full understanding of the operational and data aspects of the application;
  • Global presence to meet production demands;
  • Ability to take end-to-end ownership in support of the application.

Managed Services can be tremendously valuable, though taking a generic approach to outsourcing is high risk. It’s imperative to engage with a provider who knows the application inside and out to lower risk and maximize efficacy. This will assure that your organization will yield rapid ROI and ongoing benefits of freeing up internal staff to perform higher value tasks, reduces staff attrition, and enhance overall depth of knowledge and resources to get the most out of your investment.

Interested to learn more about our comprehensive managed services program? Our dedicated Magnitude Software experts can take care of the operational details so you can stay focused on your core business.  Let’s have a conversation.